Wouldn't it be nice if you could just Google your next job? Or, if you're an employer, your next prime job candidate?
The concept may not be so far-fetched. That's largely due to the rise
of search engine marketing and search engine optimization in
recruiting. (SEO refers to free, "organic" or "natural" listings that
predominate on the main part of search pages; SEM includes the small
paid ads usually above and to the right of the organic results.) Taken
together, they could become more popular as job-search tools than
traditional jobs boards within several years. A newspaper editor might
Google up a replacement copy editor without having to advertise on
Monster.com; writers could land their next gig without having to slog
through dozens of different job boards....
Candidates and
recruiters fire up search engines
Though still small -- SEM
accounted for just 3 percent of hires among Fortune 500 companies surveyed
by the career consulting company CareerXroads last year -- search is
growing -- up from just 1 percent in 2007. What's more, job boards have
peaked, according to the same study, plateauing at 12 percent for the last
several years. Recruiters and employers told the study's authors, Gerry
Crispin and Mark Mehler, that they'll incorporate more Web searches into
their recruitment strategies as they push to find better candidates on
their own rather than sifting through thousands of resumes from often
unqualified candidates that pour in from job boards. Search, according to
Crispin, could have a devastating effect on job boards and eventually
"disintermediate" job boards.
Crispin isn't alone in his predictions.
"I would say that search is still in its infancy," said Joel Cheesman,
self-described "head cheese" at the influential
recruiting blog. "But I do think the number's going to go up."
Indeed,
a lot of people are in the search pool already. Google Analytics reported
nearly 300 million job-related searches in the U.S. in September.
Among the reasons for search's increasing popularity among recruiters
and employers, according to Cheesman and other recruiting-industry
experts:
It's often cheaper than advertising on traditional job boards.
Return on investment tends to be better, in that it can yield more and
better job candidates per dollar invested.
While search helps a company find candidates, it's also providing
brand exposure while the company hunts employees on the Internet.
Search, in particular SEM, could be a good way to hook highly
sought-after passive candidates -- those potential employees who aren't
necessarily looking for a job but who might be tempted into taking one
with a well-crafted SEM campaign that catches their eye while they're
researching industry-related keywords. Rank-and-file recruitment
There are plenty of
potential benefits for job-seekers too, according to the experts.
Search-engine job hunting offers one-stop shopping; a candidate can find
bunches of jobs in one search rather than roaming around dozens of job
boards. They can refine their search by pinpointing keywords.
Still,
that doesn't mean that job-seekers can easily Google a gig right now.
Basically, the job boards have a lock -- for the moment at least -- on top
rankings in job-related search results on the big search engines like
Google, Yahoo and MSN.
"Currently most job posts don't get indexed with
a search engine," said Alison Engelsman, senior strategist at Shaker
Recruitment Advertising & Communications. "So if a candidate's looking
for related information and they type in, for instance, nursing jobs, the
first results they're going to see, probably three pages deep, are from
job boards." That's a big problem, she added, because most Web users don't
bother to drill down past the first page of search results.
Thus, most
won't get real-time job postings with a Web search. A few years ago Google
tried to launch a more traditional job vertical, called Google Base, which
would have offered up more postings, but it flopped; recently it's been
experimenting with Google Profiles, which is more like social and career
networks such as LinkedIn and Facebook than traditional job boards.
For
job-seekers who want to use search to cut right to live postings, experts
like Engelsman and Cheesman say, the best option is to use big job
aggregators -- also called vertical search engines -- like SimplyHired and
Indeed. These aggregators scrape job postings from multiple job boards and
post them on their own sites, where they can be searched in all sorts of
ways by people looking for work. Like the big search engines, such sites
make part of their living by selling SEM ads that run alongside the free
postings.
Job boards' domination of organic search results could
change, Engelsman said, as emloyers learn to use SEO to move their Web
sites higher in search results. Ultimately, she said, companies with good
SEO could cut out job boards as the middlemen for recruitment because
they'll be able to get their own corporate job sites on the first page of
search results.
And there are plenty of companies, including well-known
names like Jobs2Web, that are very willing to help businesses get their
sites noticed in the Web's ever-expanding information universe. But SEO
isn't cheap. It costs about $10,000 for a company to get its site
optimized. Even then, there's no guarantee that it will rise to the first
page. The very fluidity of the Web, with sites and algorithms constantly
changing, ensures that rankings will change daily, even with the best SEO,
and that further investments in SEO may be needed to stay near the top of
the rankings.
SEM vs. SEO: Do paid ads
pay?
SEM offers a much more conservative approach for
employers. Because it's a paid ad, it's guaranteed to show up on a page
with the corresponding keyword. Advertisers set limits on what they'll
spend, and the cost per candidate usually is lower than the traditional
"post and pray" method of listing a job on an employment site -- though
that could change. SEM's ad cost is determined in auctions, and the price
of good keywords could rise as SEM becomes more popular.
Good keywords
aren't always that easy to find, either, and subtle changes can make a big
difference. Jason Gorham, CEO of Sharkstrike, which helps companies with
SEM, SEO, social networks, and candidate sourcing, said that one campaign
for entry-level jobs got far more clicks and conversions for entry-level
jobs with a hyphen than for entry-level jobs without one. He's still not
sure why. "There's a human factor in search," he said. Finding the right
keyword, or combination of keywords, is as much art as science, but it's a
crucial exercise for search. "There's so much noise right now that if
you're not standing out in the space, then you're lost," he
said.
Trolling for top
candidates
Search also presents some unusual tactics for
employers: the potential to poach employees from other companies, for
example. "I can serve a job ad to somebody who works at The New York
Times because I can see their IP address and say, OK, this person
works at The New York Times, and I can serve them a Washington
Post ad," Gorham said. It's a hypothetical example, though Gorham's
done the real thing with competitors like Home Depot and Lowe's.
In
similar fashion, Cheesman pointed out, employers can use SEM on sites like
Facebook to troll for employees who work for competitors. "If I know that
USA Today has people that I, The New York Times, want to
hire, I can actually target them via my Facebook advertising and say, hey,
jobs at The New York Times, come and check out what a great
atmosphere we have, or whatever. It's a neat kind of way to target that
search engines don't really give you." Perhaps the biggest attraction
search advertising could have for employers is that it could make
traditional job boards almost completely unnecessary -- just as the advent
of job boards in 1995 eventually made newspaper help-wanteds practically a
relic.
"Hitwise did a report that said a third of Monster's traffic
comes from pay-per-click advertising," Cheesman noted. "With that
knowledge, you're saying, why can't I do that to drive traffic directly to
me instead of using Monster as a middleman? People are putting together
the dots. It's not going to happen overnight, but more and more people are
getting turned on to SEO and pay-per-click."
For job-seekers, search
offers a "push-pull" strategy, according to Gorham, that will outdistance
perusing the postings on traditional big sites like Monster.com. "From an
SEM standpoint, if you're spending time reading about your job and your
industry, you'll get captured by the right keywords. In SEO, you can go
and pull data from a search engine," he said. SEO tends to reel in active
job-seekers who include work-related words in their searches, while SEM
typically trolls for passive job-seekers researching industry-related
terms. A typical SEO job-seeker might type "reporting jobs" into a search
box, while a passive candidate might merely be researching a media-related
topic -- proofreading or freelance writing, say -- and SEM ads will pop up
with job opportunities.
So, will we all soon be Googling our way to
better jobs and better workers? "Yeah," Gorham said. "The crossroads is
here and now. If you were doing classified advertising with your local
paper and it was working, now it doesn't exist anymore. So people will be
forced into new media, whether they like it or not."
Posted on
Monday, November 9, 2009
by Jason Gorham